Get in touch
Have a question about your order, our product, or your dog? We're here to help!
Support hours
Monday to Friday, 9 AM to 5 PM EST
We reply within 24 hours. Every message is read and answered by a real person on our team.
Send us a message:
Common questions:
How long does shipping take?
Orders are processed within 1 to 2 business days. Orders typically arrive within 5 to 9 business days after dispatch. You get a tracking link by email as soon as your order ships. Full details are in our Shipping Policy.
What if my dog doesn't like it?
Your first order is backed by our 60-day money-back guarantee. Just reach out and we'll walk you through it. The details are in our Refund Policy.
Why dog owners trust us:
60-day money-back guarantee
Try it with your dog. If you're not happy with the results, your first order is covered.
Tracked shipping
You get a tracking link by email as soon as your order ships.
Real human support
Every message is handled personally by our team. You'll always hear back from a real person.